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  • erikbungo
    Participant
    Post count: 4

    Went to the pool this afternoon and found that it was closed. Sign on the chair near the stairs said it was closed because of a broken pump motor and would possibly reopen on 8/24. Michael Watson posted on the unofficial facebook page that the pool was closed because there are no lifeguards. If we are under contract with Swim Metro and there are no lifeguards available for staffing, would they then be in breach of contract? I don’t know what or who to believe. Perhaps the broken pump story is a way for Swim Metro to deflect the lifeguard issue so they are not liable. Residents should push for additional days added to the end of the contract to make up for this debacle. Really disgusted because the weather is nice and we pay a lot of money to the club and for HOA dues.

    watsonmj
    Participant
    Post count: 6

    Erik,

    The pool committee is working to address and investigate. There will be more details available and shared as we have them. Please bare with us as we straighten out the situation. Thanks!

    Mike W.

    watsonmj
    Participant
    Post count: 6

    Erik,

    As a follow up, the pool committee with help from a wonderful neighbor determined the pump has been removed from the pool. It appears the pump repair overlapped with the staff shortage. Hopefully the pool committee will receive an update with the status soon. Thank you for your patience as we figure out what is going on.

    Mike W.

    watsonmj
    Participant
    Post count: 6

    Good evening all,

    Well it has certainly been an eventful pool weekend! As promised earlier I wanted to provide some background about the pool status for both staffing and mechanical. If you want the TLDR version, the current schedule is for the pool to reopen on Tuesday assuming the parts needed come in.

    If you’re curious to know what caused the pool to close then I have the bulleted timeline for you below. Mostly there was a lack of communication which caused confusion but at this point the committee appears to be clear on what happened.

    Thursday
    HOA representatives receive notification there is a staffing shortage and we may have partial opening or possible pool closure for at least one day over the weekend

    Friday Morning
    Mechanical issues begin to show at the pool and a representative was dispatched to evaluate the situation.
    An alternative staffing plan was identified for keeping the pool open.

    Friday Afternoon
    The pump motor was identified as non-functioning and would have to be replaced or rebuilt.
    The pool closed early and a search for a replacement began

    NOTE: The HOA management company was notified, however community members were not notified at this time which is where the confusion about the closure began.
    Pool committee members began notifying homeowners of the pool closure due to staffing issues.

    Saturday
    Homeowners communicated to pool committee a sign was posted indicating a pump failure for closure (thank you all for that)!
    The pool committee began investigating
    The pool committee received assistance from a helpful homeowner to confirm the status of the pool mechanical (shout out for the help there too)!

    Sunday
    The pool committee was notified about the status of the pool and that the pump would need to be replaced.
    The pool company identified a replacement motor in an alternate location.
    Anticipated installation and delivery is 8/23 with a pool open date of 8/24
    The repairs were authorized by the committee and the board

    Okay you’re all up to speed and know as much as we do. The committee will provide an update once confirmation is received the work is complete.

    Thank you very much for your patience as we worked through what was happening.

    erikbungo
    Participant
    Post count: 4

    Thank you Michael for the transparency and honesty as it is greatly appreciated and thank you for the update.

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